Knowledge Base

Knowledge Base

Below is a list of articles we have compiled in response to commonly asked questions and problems from our customers. If you have a technical problem, be sure to check the articles listed below. If you are still stuck, please get in touch.

All files below are in PDF format.

Setting up Email Accounts

Email Tools

Your Email Settings:

Incoming mail server: mail.yourdomain.com
Outgoing mail server: mail.yourdomain.com
Outgoing mail server does require authentication.

Incoming mail port: 110 for POP3, 143 for IMAP

Outgoing mail port: 25 (If 25 does not work, try 26, as some ISPs block port 25)

Username is your full email address. If entering “username@yourdomainname” does not work, try “username+yourdomainname”

** No SSL boxes should be checked **